Fortune Fish & Gourmet

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>10% reduction of credits and disposals


Noticeable increased operational efficiency in order picking process

Fortune Fish & Gourmet
Industry
Distributors/Wholesale
Company Size
Mid-market to Enterprise
Country
U.S.A.
Year
2026

Fortune Fish & Gourmet is a meat & seafood processor and distributor headquartered in Bensenville, Illinois, serving restaurants, private clubs, and gourmet retailers.

The company generates approximately 
$1.2 billion in annual revenue, employs 
over 1,500 people, and operates across 
12 divisions. This case study focuses specifically on the Fortune Wisconsin division and its real-time warehouse operations initiative.

Situation

Despite well run warehouse operations that emphasized rotation principles and primary pick slots, visibility was a recurring challenge.

Order fulfillment relied on manual processes, making it difficult to track inventory and address issues in real time. 
As a Fortune Fish & Gourmet division handling both meat and seafood, navigating complex product aging requirements, 
and often offering same day shipping, the operational complexity was especially high.

Impact

The limited real-time visibility made it difficult to catch stock rotation issues before they happened, leading to increased credit processing and product disposals.

Without automated alerts or real-time tracking, warehouse teams had little ability to prevent errors before they impacted 
customers, margins, or compliance with rotation protocols, creating both financial loss and operational inefficiencies.

“Kery has effectively built an operational intelligence system at our foodservice distribution warehouse. The tools now alert management when any products are picked out of rotation, dramatically reducing the amount of credits we process and disposals we face.”
Andrew Byrne
Andrew Byrne
Vice President & General Manager, Fortune Fish & Gourmet
Resolution

Kery Solutions implemented a real-time warehouse analytics solution that combines rotation alert systems, automated tracking, and live updates on receiving and shipping, all displayed on monitors across the warehouse floor for real-time visibility.

A key component is the Rotation Tool, which helps teams ensure the oldest inventory is in the primary pick slot, and that enough stock is available to meet demand, flagging deviations at both the lot and pallet level. Complementing this, the FIFO Assurance Tool serves as a dock-level quality check, alerting the warehouse team to potential rotation issues before trucks leave the warehouse. This system has become adopted into all daily workflows and now delivers actionable insights as events unfold, reducing errors, minimizing disposals, and boosting efficiency across Fortune Wisconsin’s distribution center.

Struggling with inefficiencies, disposals, or compliance gaps?

Kery Solutions delivers real-time warehouse visibility and controls that cut waste, sharpen accuracy, and elevate day-to-day operational performance.